Privacy Policy

Last updated: August 20, 2026

1. Introduction

TestRakq ("we", "us", or "our") operates testrakq.vercel.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

Information you provide directly:

  • •Account information: name, email address, company name when you register
  • •Payment information: processed securely by Stripe. We never store card details.
  • •Usage data: test cases, test runs, requirements, and results you create
  • •Communications: messages you send us

Information collected automatically:

  • •Log data: IP address, browser type, pages visited, time spent
  • •Cookies: session cookies for authentication only. No tracking cookies. No advertising cookies.

3. How We Use Your Information

We use your information to:

  • •Provide and maintain the service
  • •Process payments via Stripe
  • •Send transactional emails (account and billing notifications)
  • •Respond to your support requests
  • •Improve the service

We do NOT:

  • •Sell your data to third parties
  • •Use your data for advertising
  • •Share your data with third parties except as described below

4. Data Sharing

We share data only with:

  • •Supabase: database and authentication hosting (SOC 2 compliant)
  • •Stripe: payment processing (PCI DSS compliant)
  • •Jira/Atlassian: only if you configure the integration (you control this)

5. Data Security

We implement industry-standard security:

  • •All data encrypted in transit (HTTPS/TLS)
  • •Database hosted on Supabase with row-level security
  • •Passwords hashed, never stored in plain text
  • •Session tokens expire after 15 minutes of inactivity

6. Data Retention

Retention periods by plan:

  • •Free plan: 30 days of test history
  • •Team plan: 6 months
  • •Growth plan: 1 year
  • •Studio plan: custom

You may request deletion of your account and all associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • •Access the data we hold about you
  • •Correct inaccurate data
  • •Request deletion of your data
  • •Export your data (CSV exports available)
  • •Withdraw consent at any time

8. Cookies

We use session cookies only for authentication. We do not use tracking, analytics, or advertising cookies.

9. Children's Privacy

TestRakq is not directed at children under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by email or via a notice on the service. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy questions or data requests, email us or use our contact form:

privacy@tbstechservices.comContact Us →